Status Pages, and Why Companies Can't Be Relied On
In the age of using internet sites for important things – communication, say, or banking – we’ve grown status pages, to let companies know whether their service is currently working.
In fact, a lot of companies started growing external status pages, so other people could tell you whether their site was working. That’s a lot of what let status pages happen at all. If you don’t provide it, somebody else will.
Why is it so bad for somebody else to provide that? What’s different about a company’s official status page?
As I write this there’s an ugly Discord outage which is barely acknowledged on their status page, so it’s a great time for me to talk about that.